Charter for the Responsible Use of Artificial Intelligence in Public Services

The Charter for the Responsible Use of Artificial Intelligence in Public Services (AISTRAT-BE-2025-01) outlines the strategic framework for the implementation of AI technologies within public services in Belgium. Its main goals include enhancing service delivery while ensuring compliance with ethical standards and legal regulations, particularly the EU AI Regulation and GDPR. Key policy areas focus on transparency, human oversight, data quality, risk assessment, and continuous training for public servants. The Charter emphasizes the importance of maintaining public trust by ensuring that AI systems are used responsibly and ethically, allowing for human interaction, and providing avenues for recourse against AI-supported decisions. It aims to mitigate risks associated with AI, including ethical concerns and impacts on human rights. The implementation of these principles is expected to be integrated into the operational policies of participating public services, with no specific time horizon stated for full adoption.